› Instructional Design	› Performance, Needs, and Task Analyses
› Project Management	› eLearning and Website Development
› Research and Technical Writing	› Corporate Communications
› Graphic Design	› Event Planning and Coordination
› Marketing	› Quality Assurance

San Diego State University (SDSU) » College of Education » San Diego, CA » May ’07
M.A. in Educational Technology
Summa cum Laude

Ithaca College » Roy H. Park School of Communications » Ithaca, NY » May ’05
B.S. in Organizational Communication, Learning, and Design (OCLD)
Corporate Communications concentration
Advertising and Public Relations minor
Magna cum Laude

Karl Storz Endoscopy-America » Culver City, CA » Instructional Designer
September '07–Present

Philology Instructional Design » Thousand Oaks, CA » Consultant
May ’07–September '07

›	Edited a curriculum evaluation for Yum! Brands training
›	Assisted with several projects for Microsoft, including: editing eLearning courses and a consulting guide, writing the pre-study exercises and facilitator’s guide for a session in the new hire orientation (MS101), researching and recommending strategies for marketing training on the Partner Portal website, and updating interactive curriculum learning paths for the Partner Portal website

Institute for Health Maintenance » San Diego, CA » Instructional Design Consultant
August ’06–January ’07

›	Conducted performance and needs analyses to identify opportunities for expanding online services, wrote a design concept for an electronic performance support system (EPSS), and designed and developed the EPSS template and Flash tutorial prototypes

Bank of America, Risk Learning » Charlotte, NC » Instructional Designer
June ’06–August ’06

›	Produced a videoconference program to promote training opportunities and career development for Risk associates, including: creating a work plan, organizing and managing tasks, working with SMEs to write and edit a script, coordinating logistics and client relations, designing and developing the visual presentation, writing a survey, and implementing the live broadcast
›	Conducted a usability test and redesigned and developed a binder rolled-out nationwide for the Enterprise Credit Curriculum (ECC)
›	Planned session agendas and activities, designed toolkit and presentation templates, and created session evaluations for the Enterprise Credit and Market Risk (ECMR) off-site management development instructor-led workshop

COE Technology Helpdesk » San Diego, CA » Technology Coach
September ’05–June ’06

›	Assisted SDSU College of Education (COE) faculty and staff with technology-based problems
›	Coached faculty and staff in using computer software and creating websites

NBC.com » Burbank, CA » Junior Web Developer
January ’04–May ’04

›	Created sneak peek video bumpers and pictures for web pages and photo galleries
›	Participated in writing, brainstorming and organizing various website content and materials

NewLine Cinema, Promotional & Field Relations » Los Angeles, CA » Intern
January ’04–May ’04

›	Organized and assembled press junkets
›	Recorded press breaks, movie screenings and other press information

BorgWarner Morse TEC Corporation, Human Resources » Ithaca, NY » Intern
August ’03–January ’04

›	Researched and wrote articles for the company’s quarterly newsletter
›	Analyzed and summarized corporate training survey and research data
›	Designed and built training intranet website for Morse TEC Ithaca

Information Technology Services » Ithaca, NY » Helpdesk Consultant
September ’02–May ’03

›	Assisted Ithaca College community in solving computer-based problems

Paino, M. & Rossett, A. (in press). Performance support that adds value to everyday lives. Performance Improvement Journal.

Paino, M. (2006). Open source code software: Ideals, concepts, and applications. [Electronic version]. San Diego, CA: Distance-educator.com.

› Adobe Dreamweaver	› Adobe Flash	› Adobe Photoshop
› Adobe Breeze	› Adobe Contribute	› Adobe Director 8
› Adobe InDesign	› Adobe ImageReady	› Adobe PageMaker
› Adobe Premier Pro	› Articulate	› CSS & HTML
› Garageband/Podcasting	› iMovie	› Microsoft Project
› Microsoft Office	› Microsoft Publisher	› QuarkXPress

PowerPoint Pedagogy for Professors (P3) » Center for Teaching & Learning, SDSU » Spring ’06

›	Researched and wrote the “Providing Structured Lectures” module's design concept and content, and developed a prototype for usability testing

Facility Center Grand Opening » Cayuga Addiction Recovery Services (CARS) » Spring ’05

›	Operated as a pseudo-company creating a business strategy, writing a slogan and mission statement, designing a logo, determining roles and responsibilities, budgeting, pitching services, earning the CARS project, and writing a contract
›	Planned and managed event, including: eliciting sponsorship, coordinating logistics and contingency plan, designing and developing invitations, programs, tour scripts, and to do lists, and writing news releases, radio spots and surveys

Project Manager, Public Relations Program » Ithaca Breast Cancer Alliance (IBCA) » Spring ’05

›	Researched best practices, specified objectives, planned events and tactics, redesigned the IBCA logo, determined evaluation approaches, and wrote, edited and presented a yearlong program

Abercrombie & Fitch» Ithaca, NY » Manager » Spring ’05–Summer ’05
Abercrombie & Fitch » Ithaca, NY » Brand Representative » Winter ’03–Spring ’05
NBT Bank » Norwich, NY » Teller » Summer ’01, Winter ’01–’02, Summer ’02

›	International Society for Performance Improvement (ISPI) 2009 Conference Committee Member
›	ISPI Online Community Initiative Task Force Member
›	ISPI 2007 Conference Blog Ambassador
›	American Society for Training & Development (ASTD) Member
›	Student Association for Graduates in Educational Technology (SAGE) Digital Media Executive
›	Organizational Communication, Learning, and Design (OCLD) Web Team Leader
›	Roy H. Park School’s Technology Planning Committee (TPC) Member
›	Greene Central School’s Arts in Education Program Volunteer

›	Phi Kappa Phi Honor Society Member
›	SDSU Buster Memorial Scholar
›	SDSU Lucy Scholar